Social Services - Uganda
Quick information guide
In case of corruption call:
- The Uganda Revenue Authority: 0800 117 000
In case of sexual harassment call:
- The Uganda Police Force: 999 (this number can also be used under any distressing circumstances)
To mitigate harassment:
- Register your business to avoid possible harassment and extortion by some Revenue or Local Council Officers;
- Register online to avoid middlemen and racketeers;
- Always safeguard business registration and license receipts as well as immigration documents to avoid double charges and blackmail, including demand for sexual favors, from some unscrupulous Offcers;
- Always save the toll-free telephone contacts for police and civil society organizations dealing with women rights.
More information for your safety
- Always use officially gazetted routes;
- Use recognized registered clearing agents, retain a copy of all documents handed to the agents;
- Have your valid identification documents, retain a copy in a separate safe place such as online accounts;
- Save contacts of the relevant and nearest security personnel;
- Conduct business during banking hours and insist on a bank transfer/mobile money
The Government of Uganda is implementing an HIV “test and treat” policy for all children, pregnant and breastfeeding women, all adolescents and adults diagnosed with HIV. People tested HIV positive are provided with lifelong ART
Social Services in Uganda
Uganda has established 4 main organizations responsible for state security. These are:
- Internal Security Organization (ISO);
- External Security Organization (ESO);
- Uganda Police Force; and
- Uganda Peoples’ Defense Forces.
The Police closely works with other state organs like the Judiciary and the Human Rights Commission in ensuring justice for the citizens. In an effort to enhance the rights of women and children, the Uganda Police has established a Child and Family Protection Unit at each police station. The Criminal Investigation Department of the Police handles business crimes.
The Judiciary also hosts a dedicated Family Division Court and a Commercial Court.
At the grassroots level there are police posts throughout the country and lower magistrate’s courts as well as Local councils and local council courts to arbitrate disputes including commercial cases. The highest court is the Supreme Court composed of 5-7 judges at each sitting. The others in a descending order are Court of Appeal, High Court, Chief magistrate’s court, and Grade one, Grade two magistrates’ court and Local Council Courts. In the Police system are police outposts and posts at the local levels, police stations at the district level, regional police office at regional/provincial level and the and the national headquarters with different directorates.
Safest routes when conducting business and safest travel hours
- All highways leading to, from and through the capital city are safe being under a 24-hour security surveillance.
- Both passenger and cargo vehicles move through the day and night and may occasionally be subject to intermittent checks by the police or revenue security.
- Major streets and highways within the vicinity of Kampala City are under CCTV surveillance cameras for security monitoring purposes
- For border crossing, it is advisable to use the 40 gazetted border points where the customs and immigration staff operate on a 24-hour basis and security for the traders/passengers and their merchandise is guaranteed.(Hellene has a map showing border posts)
*As is with any society, it is advisable to conduct business transactions during official banking hours
The Ministry of Health is committed to facilitating the attainment of a good standard of health for all the people in Uganda by promoting human rights and gender equality to reduce inequality and promote fairness in accessing and receiving healthcare.
Preventing and managing HIV/AIDS
Antiretroviral therapy (ART) is an integral part of HIV prevention, care and support. The Health Sector is implementing an HIV “test and treat” policy for all children, pregnant and breastfeeding women, all adolescents and adults diagnosed with HIV. The “test and treat” policy involves providing lifelong ART to people living with HIV irrespective of CD4 or WHO HIV clinical staging.
In compliance with WHO recommendation, all limitations on eligibility for ART among all people living with HIV have been removed: all populations and age groups are now eligible for treatment.